Afterpay

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Frequently Asked Questions

What is it?

It is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest. 

How do I use it?

Just shop www.LeDiva.store and check out as usual. At checkout, choose Afterpay as your payment method. You will be directed to the website to register and provide payment details (Visa or Mastercard). If you've used Afterpay before, just log into your account. Then complete your order - it's that easy!

 Please note, all items in your shopping bag must be eligible and the bag value must be between $35 and $1000.

Can I use it if I'm an international customer?

It is only available to customers with a US billing address. Customers with international billing addresses will not be able to create an account.

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may login to your account to make your payments early. Afterpay will then adjust the amount owed accordingly.

You can log in to your account anytime to view your payment schedule or make a payment before the next due date.

What if I can't pay an installment?

 If funds are not available at the time the automatic payment is due, you will be charged an $8 late payment fee. An additional $8 fee will be charged if the missed payment is not made within 7 days, Please login to your account to make your payment. Late fees will not exceed 25% of the total order.

Please see Payment Purcahase Agreement here. 

When will my items be delivered?

All orders are delivered within our standard shipping time frames like any order from LeDiva.store. Free standard shipping is available for US orders over $150.

Is there a limit to how much I can spend on a single transaction?

Yes, your bag value must be between $35 and up to $1000 to use. Approval amounts may vary and are determined by Afterpay. If you have a question about your account, please contact the toll-free customer support line at 855-289-6014 or at info@afterpay.com, use the contact form found here.

Can I use another form of payment?

Yes, you may also use a Le' Diva Boutique gift card or eGift Card to pay for your purchase as long as your order is between $35 and $1,000.

What products are not eligible?

Not available on purchases of gift cards or eGift Cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately. 

How do I return or exchange an item purchased?

Click here for more information about the Return Policy. Refunds will be issued accordingly.