Versand

    Shipping Policy

    We are committed to providing a reliable and timely delivery experience for all Le’ Diva Boutique orders.

    Shipping Rates

    We offer:

    • Free standard shipping on orders of $100 or more

    • Flat-rate shipping of $9.99 on orders under $100

    Oversized Box Items

    Certain items, including select hats, require specialized packaging due to their size and structure. These items are classified as Oversized Box Items and are shipped separately at the rate calculated by UPS, regardless of order total.

    Oversized Box Items will be clearly indicated on the product page.

    Shipping Carrier

    All orders are shipped via UPS to provide consistent tracking, dependable delivery, and a high level of service.

    Processing Time

    Orders are typically processed and shipped within 3–5 business days unless otherwise noted, such as for pre-order items.

    Le’ Diva Boutique ships orders Monday through Friday, excluding weekends and holidays. Orders placed after business hours, on weekends, or on holidays will be processed beginning on the next business day.

    You will receive a confirmation email with tracking information once your order has shipped.

    Delivery Time

    Delivery times vary based on destination and UPS transit times. Estimated delivery dates and times provided at checkout are based on carrier information and are subject to UPS service terms and conditions.

    Expedited shipping options reduce carrier transit time after the order has been processed and accepted by the carrier; they do not change Le’ Diva Boutique’s Monday–Friday shipping schedule.

    Understanding UPS Overnight Shipping Options

    If your order is needed for a specific event or must arrive before a certain time, please review the UPS overnight shipping options carefully.

    UPS Next Day Air Saver®

    • Next-business-day delivery.

    • Delivery by the end of the guaranteed delivery day.

    • Best for customers who need next-business-day delivery but do not require morning arrival.

    UPS Next Day Air®

    • Time-definite next-business-day delivery.

    • Delivery commitment times vary by destination and may be 10:30 a.m., noon, or later depending on the delivery location.

    • Recommended when earlier next-business-day delivery is important.

    UPS Next Day Air Early®

    • UPS’s earliest next-business-day delivery service.

    • Delivery may be available as early as 8:00 a.m., depending on the destination.

    • Recommended for urgent or time-critical deliveries requiring the earliest available UPS delivery.

    Need Your Order for a Wedding, Conference, or Other Scheduled Event?

    If your order must arrive before a specific date or time, please contact Le’ Diva Boutique before placing your order. We are happy to explain the available UPS shipping services and help you select the option that best meets your delivery deadline.

    Le’ Diva Boutique ships using the exact UPS service selected during checkout. Delivery commitment times are established by UPS and vary based on the shipping service purchased and the destination.

    Pre-Order Items

    If your order includes a pre-order item, the estimated shipping timeframe will be clearly stated on the product page.

    We make every effort to meet or exceed those timelines.

    Shipping Address Requirements

    At this time, we ship via UPS and are unable to deliver to:

    • P.O. Boxes

    • APO/FPO/DPO addresses

    If you require delivery to one of these address types, please contact us before placing your order.

    Shipping Delays

    While we work with reliable carriers, occasional delays may occur due to circumstances outside of our control, including weather or carrier disruptions.

    If an issue arises with your shipment, please contact us and we will assist as appropriate.

    Packages Marked Delivered

    Le’ Diva Boutique is not responsible for packages that are lost, stolen, misplaced, or otherwise unavailable after the carrier marks the shipment as delivered. Carrier tracking showing a delivered status will be treated as confirmation that the order was delivered to the shipping address provided at checkout.

    Customers are responsible for providing a complete and accurate shipping address and for ensuring that the delivery location is safe and secure.

    If a delivered package cannot be located, the customer should contact the carrier directly and check with neighbors, household members, building management, mailrooms, or front desk staff.

    Le’ Diva Boutique may, at its discretion, assist with shipment documentation, but refunds or replacements will not be issued for packages confirmed as delivered by the carrier.

    Questions

    For shipping-related inquiries, please contact us at:

    info@lediva.store